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Quick Apply - Customer Service Representative [Part-Time]

Responsibilities:

Welcome Desk

  • Greet each customer that enters the store with courtesy and professionalism
  • Register brides, bridesmaids, and special occasion customers
  • Inform each customer of our return/exchange policies, benefits of our vendor programs, and David s Bridal Credit Card
  • Assign customer to consultants using the Customer Service Chart

Point of Sale

  • Provide an efficient and friendly checkout experience for customers
  • Wrap and package purchased merchandise and present it to customers
  • Maintain responsibility for cash register and cash balancing

Starter

  • Prepare for all upcoming appointments by printing the customer s profile and favorites prior to her appointment time

Dress Support

  • Sell dresses by fully dressing and accessorizing bridesmaids, flower girls, mothers of the bride/groom, quincea era, damas, prom customers, and other special occasion shoppers for their events, as needed
  • Maximize sales and customer satisfaction by providing superior service, each time the customer visits, regardless of the purpose of her visit, as needed
  • Explain services provided by the alterations department to the customer and how alterations can play an important role in enhancing the dress for the event, as needed

Other Duties and Responsibilities:

  • Assist in maintaining clean fitting rooms
  • Ensure all merchandise presented to the customer is in first-quality condition
  • Retrieve dresses from stock room for returning customers
  • Maintain housekeeping standards in the store, including floor recovery, vacuuming, dusting, straightening of merchandise, and upkeep of common areas
  • Follow-up with customers regarding special orders, overdue layaways, and completed orders
  • Process all inbound and outbound freight, check-in all merchandise, and utilize the UPS system to process all shipping, transfers, and special orders to and from the store

Physical

  • Ability to lift and/or move up to 10 pounds, climb, balance, kneel, crouch, bend, twist, and stand

Part Time Available

  • Professional Environment
  • Generous Employee Discount After First Pay Period


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